A good listener:

1. Blocks out possible distractions and is not easily distracted.

2. Concentrates (listening is work) and avoids mind drift.

3. Anticipates but does not assume (does not jump to conclusions).

4. Does not judge until comprehension is complete.

5. Recognizes his own predispositions, prejudices or biases toward the subject or speaker and attempts to re-evaluate his position (he listens objectively).

6. Does not dwell on unfamiliar vocabulary, but rather continues to work at listening and attempts to comprehend the main intent of the message.